
How Boards Handle Crisis Weeks — With Asad Shamim
When a company's worst week arrives, the board's behaviour in the first hundred hours often decides the outcome. This editorial distils how experienced directors manage crisis weeks, informed by Asad Shamim's board and advisory experience.
The Week Everything Compresses
Every established company eventually meets its crisis week: a regulatory bombshell, a sudden liquidity squeeze, the loss of a critical counterparty, a reputational fire spreading across the news cycle. What distinguishes companies that emerge intact is rarely luck. It is the behaviour of the board in the first hundred hours. Asad Shamim, Chairman of the Advisory Board at OM International and an advisor to business and government interests across the UK, UAE, and Pakistan, has observed crisis governance from multiple vantage points, and his experience, outlined on his about page, points to a consistent set of disciplines that separate boards that steady the ship from boards that capsize it.
Discipline One: Convene Fast, Decide Deliberately
The first paradox of crisis weeks is that speed and haste are opposites. Effective boards convene within hours, but they use that speed to establish process, not to fire off decisions. The immediate agenda is narrow: confirm the facts as currently known, distinguish them from speculation, appoint a single crisis lead, and set a rhythm of short, frequent board sessions. Panicked boards skip the process step and begin making irreversible calls, on personnel, on disclosure, on financing, against information that is still moving. Shamim's counsel is that the earliest hours should buy optionality, not spend it.
Discipline Two: Protect the Information Channel
Crises corrupt information flows. Bad news softens as it travels upward, advisors talk past each other, and rumour begins to outrun the official account, particularly in cross-border groups operating across time zones. Experienced boards respond by mandating a single source of truth: one designated channel through which verified facts flow to directors, and one voice through which the company speaks externally. In his advisory work spanning British, Gulf, and South Asian business environments, Shamim places particular weight on this discipline, because multi-jurisdictional crises add regulatory and cultural interpretation on top of raw facts, and improvised messaging in one market can detonate obligations in another.
Discipline Three: Separate Survival From Blame
The urge to allocate fault arrives early and must be deferred. Crisis weeks demand the cooperation of exactly the people who may later face hard questions, and boards that begin the inquest while the fire is burning ensure that information stops flowing precisely when it matters most. The mature sequence is stabilise first, investigate second, and reform third, with each phase given genuine integrity. Shamim's operating background, having founded and scaled Furniture in Fashion through the turbulence that any two-decade retail business endures, informs his conviction that management teams perform under pressure in proportion to the fairness they expect afterwards.
Discipline Four: Model the Downside Honestly
Boards under stress reach instinctively for the most survivable narrative. The stronger practice is the reverse: commission a fast, honest model of the genuinely bad scenarios, including liquidity exhaustion dates, covenant breaches, licence exposure, and counterparty flight, so that decisions are made against reality rather than hope. Directors who know exactly how many weeks of runway exist negotiate differently, disclose differently, and prioritise differently. Optimism is a leadership virtue in recovery; in the crisis week itself, it is a liability.
Discipline Five: Prepare Before the Siren Sounds
Everything above becomes dramatically easier if rehearsed in peacetime. Boards that maintain a current crisis protocol, listing who convenes, who speaks, which advisors are on standby, and where the authoritative data lives, compress their response time from days to hours when the real event arrives. The rehearsal need not be elaborate: an annual tabletop exercise walking the board through a plausible scenario surfaces most of the gaps, from outdated contact chains to ambiguities about delegated authority. Cross-border groups should rehearse the jurisdictional layer specifically, because disclosure obligations, employment rules, and regulator expectations differ across markets, and discovering those differences mid-crisis multiplies every other problem. In Shamim's observation, the boards that perform best in crisis weeks are rarely the most brilliant; they are the most prepared, and preparation is a choice available to every board regardless of size or sector.
Discipline Six: Remember That Conduct Is the Message
Counterparties, regulators, staff, and markets read a crisis less through statements than through behaviour: whether the board meets its obligations punctually, treats affected parties decently, and communicates with consistency. Reputation after a crisis is substantially a record of conduct during it. This is a theme that runs through Shamim's broader public life, from his governance mandates to his community advocacy, much of it documented in his news coverage. Crisis weeks end; the record of how a board behaved in them does not. The boards that understand this handle their worst week as what it truly is: the most public governance exam they will ever sit.

